| Reservation and others |
Q. | What kind of documents do I need to rent a room? |
A. | You need your passport or the Alien Registration Card. |
Q. | Is it possible to reserve a room from abroad? |
A. | Of course, please send e-mail or reservation form to us. |
Q. | What if I cancel my reservation? |
A. | We make a contract when you visit, so you can cancel beforehand.Besides, you don't have to pay any cancellation fee. |
Q. | Only can rent by week or month? |
A. | For example, if you rent by week, after the 1st week, we calculate by day.As well as, in the case of 35days, we calculate by day more than the 1st month. |
Q. | How to pay? When/How? |
A. |
When you visit, we show you the room and make a contract.
We ask you to pay all at that moment. |
Q. | Can I rent a room, if I am under 20 ? |
A. |
We are sorry, you can not.
You need the companion who is over 20 to make a contract. |
Q. | Can I pay by credit card or traveler's check? |
A. |
We are sorry, you can not.
We accept only cash. |
Q. | What else do I have to pay?（except room rate) |
A. | You have to pay hydro bill you used. |
Q. | Can we make a contract by company? If yes, is it possible to change user. |
A. | Yes, you can. Please ask in details. |
| During a stay |
Q. | Can I extend or cancel in the middle of the plan? |
A. | You can change the plan, after the term of first contract. |
Q. | How much is hydro bill for each month? |
A. |
There is the meter in every room, so we charge you whatever you used.
The average is 4,000 - 10,000 yen/ month. |
Q. | Can we stay at single room by 2people? |
A. | Please choose twin or double room if you want to stay with somebody. |
| Facilities |
Q. | Can use internet? |
A. | Of course, you can use internet through phone line in each room, or we have.PC room on 1st floor.Please, ask in details to the reception. |
Q. | Is there loundry machines? |
A. | Yes, there are some coin operated loundries. |
| For emergency and securities. |
Q. | How about an atmosphere of surroundings? |
A. | It is good and safety. |
Q. | What is the security policy? Is there any limit for coming and going? |
A. |
We can check outsider through the reception.
No limit for users. |
